Support & FAQs

Frequently Asked Questions

How do I connect the LED Wi-Fi controller to my Wi-Fi network?

First, search for EVledEV on the Apple App Store or Google Play and download the app.

Next, follow the in-app instructions to access the controller’s Wi-Fi setup page. Connect the controller to the same Wi-Fi network that your phone is using. Once connected, the device will enter pairing mode; wait approximately two minutes for the pairing to complete successfully.

Tip: For best results during the initial setup, keep your Wi-Fi router and the controller as close together as possible. This ensures a stronger signal for a more reliable connection.

Troubleshooting Wi-Fi Connection Issues for Your LED Controller

If your LED Wi-Fi controller fails to connect, start by confirming that your Wi-Fi network operates on a 2.4GHz band and is functioning normally.

Next, ensure that both your mobile app and phone are connected to the same Wi-Fi network.

Verify that your Wi-Fi username and password are entered correctly. For a stronger signal, try moving your phone or device closer to the controller.

If issues persist, restarting both your Wi-Fi controller and router often resolves the problem.

Is There a Monthly Fee for Using the EVledEV App?

There are no monthly fees for using the EVledEV App. Our dedicated technical team is always ready to provide you with expert support and fast assistance whenever you need it.

How do I control my outdoor LED lighting system?

Easily manage all your LED outdoor lighting products in one place with the EVledEV App. Set schedules, design custom patterns, control your lights from anywhere in the world, and unlock even more powerful features!

Can I use Google Home or Amazon Alexa to control my outdoor lights?

Yes, all EVledEV devices work seamlessly with Google Home and Amazon Alexa for easy voice control.

Can the outdoor lights still operate if I don't have Wi-Fi?

Yes, even without Wi-Fi, your EVledEV system will continue to operate seamlessly through a local Bluetooth connection.

Can I control my outdoor lights from anywhere using the app?

Yes! With our app’s cloud connectivity, manage your outdoor lighting from any location—around the world or just around the corner. Simply ensure you have internet access, and you’re set to control your system from anywhere.